policy

booking & deposit
❃ deposit must be made within 24 hrs of
confirmation to secure spot

❃ deposit is part of the total;
pay rest at the end of service

❃ deposits are non-refundable for: 
no show/15 mins late
cancellation less than 24 hrs of the appt

❃ appointment is automatically cancelled 
once 15 mins passed the booking time
(this will be considered as a no show)

❃ no future appointments after 2 no shows

❃ rescheduling must be 
made 24 hrs in advance

❃ cash / venmo* / zelle
* ◡̈ emojis only

* : by making a deposit, you are agreeing to all policies


service
❃ no acrylics removal

❃ fixed free for:
broken/fallen gel-x w/in the first 5 days
chipped gel w/in the first 3 days

❃ single nail replacement past grace period 
will be charged $5 per nail


late policy
❃ Parking by the appointment time 
IS NOT considered arrived.
To be considered arrived, YOU must be INSIDE the service room.
If not, I cannot start the service at the appointed time that YOU scheduled.

❃ Otherwise, late fees may apply
0~4 mins: grace period
5~9 mins: $10 late fee
10~14 mins: lose deposit*
15 mins: CANCELLED**
*deposit will not count toward total
**Considered as a no show & deposit cannot be refunded.

❃ Please note that late arrival affects my schedule,
especially when I have appointments after yours.

❃ If you cannot respect my time/service, 
please do not make an appointment.

I have the right to refuse service.